GG99 Privacy Policy — Your Data Is Protected

GG99 (gg99-jit.com) is a trusted online gaming platform serving users in Bangladesh. We believe every player has the right to privacy — and protecting that right is our foremost responsibility.

This Privacy Policy applies to the GG99 website, mobile app, and all related services. By creating an account or using the platform, you are deemed to have accepted this Privacy Policy.

Our Privacy Policy has been developed in accordance with international data protection standards. We are committed to collecting only the minimum information necessary and storing it with the highest level of security.

GG99 only collects information that is necessary to deliver our services properly. We do not collect data beyond what is needed. Details are provided below:

We do not collect sensitive information (religion, political views, health data) without your explicit consent. Documents submitted for KYC verification are used solely for that purpose and are stored securely.

GG99 uses the information we collect solely for specific, legitimate purposes. We never use your data for irrelevant or unauthorized activities.

• Account Management: For registration, login, password reset, and account verification.
• Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
• Customer Support: To resolve your issues and respond to your inquiries.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To comply with AML (Anti-Money Laundering) regulations and other legal requirements.
• Service Improvement: Anonymous data analytics are used to improve the gaming experience and develop new features.
• Relevant Communications: To send you bonus offers, important updates, and responsible gaming reminders (you can opt out at any time).

GG99 never sells your personal information or shares it for advertising purposes. However, limited data sharing may occur in the following circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, or Rocket.
• Game Providers: With game providers such as Pragmatic Play and Evolution Gaming to manage gaming sessions.
• Legal Authority: We are legally required to disclose information upon receipt of a valid order from the Bangladesh government or law enforcement authorities.
• AML Compliance: With financial regulatory authorities to comply with anti-money laundering regulations.

All third parties listed above operate under strict confidentiality agreements and are prohibited from using your data for any other purpose. GG99 regularly audits their data protection practices.

GG99 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the website function properly.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and game settings.
• Analytics Cookies: To understand which parts of the website are most visited — fully anonymous.

You can disable non-essential cookies from your browser settings. However, some website features may not function properly as a result.

GG99 employs industry-leading security technology to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used to keep it secure.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Regular Security Audits: Periodic security assessments conducted by independent third-party experts.
• Access Control: GG99 staff can only access the data necessary for their specific role.

In the event of a data breach or security incident, we will notify affected users as quickly as possible and take the necessary steps to address it.

GG99 gives you full control over your personal data. Your key rights are outlined below:

To exercise these rights At the Help Center Contact us or email support@gg99-jit.com. We will respond within 30 days.

GG99 is strictly an adults-only (18+) platform. We do not knowingly collect or store data from anyone under the age of 18.

• Age verification is carried out at the point of registration.
• Where there is doubt, age is verified using KYC documents.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.

If you are aware of a minor using GG99, please notify us at support@gg99-jit.com. We will take prompt action.

GG99 retains your data only for as long as necessary. Your data is kept throughout the period your account remains active. After account closure:

• Transaction Records: Retained for up to 5 years due to legal obligations.
• KYC Documents: Retained for 5 years in accordance with AML regulations.
• Communication Logs: Support records are retained for up to 2 years.
• Gaming History: Up to 3 years for responsible gaming purposes.
• Marketing Information: Deleted immediately upon withdrawal of your consent.

Once the retention period expires, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.

GG99 may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• You will be notified by email or SMS about any significant changes.
• You will be given at least 14 days' notice before any updated policy takes effect.
• The date of each update will be noted at the top of the page.
• Continued use of GG99 after any changes have been made will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. GG99's data protection team is always here to help.

We are committed to responding to all privacy-related requests within 30 business days. For urgent matters, reach out via live chat for the fastest response.